support
 

Support for modul8 is free to all registered users and currently through email only. However we do recommend that you do the following before emailing us:

  • Consult the 'documentation.pdf' file provided with modul8.
  • Search the GarageCube Forum.
When you have exhausted these options then we will welcome your questions by emailing us at:

support@garagecube.com


We are usually able to answer within 24 hours (on business days) of your inquiry , Our office is open from monday to friday . We don't provide sales support and direct orders during the weekend. To help us help you please be sure to provide the following information:
  • Your serial number.
  • A detailed description of the problem you are experiencing.
  • Your system profile (i.e. model, amount of RAM, system version)
  • Devices connected to your computer if any.
  • Crash log (if there is one) that can be located in your system library at the following location:

    Users/username/Library/Logs/CrashReporter/Modul8.crash.log

If you are a registered user and you need to download modul8 please email us and we will provide you with a temporary link to do so. Please note that it is not possible to authorize the demo version of modul8.

If you are contacting us regarding a delay with your order please contact the customer support of our sales vendor Share-it:
  • U.S. 1(800)406-4966
  • Europe: +49(0)221 31088-0
  • English: support-eng@shareit.com
  • French: support-fre@shareit.com
  • German support-ger@shareit.com
  • Italian: support-ita@shareit.com
  • Portuguese: support-por@shareit.com
  • Spanish: support-spa@shareit.com

Thank you!


Nous parlons aussi le Français pour plus d'informations, ou pour le support technique de modul8 vous pouvez nous envoyer un email à :

support@garagecube.com

Notre bureau est ouvert du lundi au vendredi. Nous ne prenons pas les commandes et ne fournissons pas de support après vente durant le week-end.

Merci !

How to De-Authorize /Authorize Modul8 from GarageCUBE on Vimeo.